24/7 Response GuaranteeAlthough we cannot always be in the office, we have set up several automated systems through both email and telephone that allow us to never skip a beat.
Voice Messages: When you call our office line, if for whatever reason we are unable to answer, leave a voicemail. Voice messages left to our office are automatically recorded and emailed to our team members. We instantaneously receive voice mails in our email accounts that we're able to listen to on our mobile devices, computers, or iPads. With this, we will be able to receive your messages no matter what time of the day or where we are located.
Emails: Emails are another effective way of reaching the team. Outside of regular office hours, someone is always checking up on emails to keep tabs on our tenants and make sure things are running smoothly.
The last thing we want is for anyone to feel overlooked or ignored, and we realize that things can happen at any time during a stay. We promise to regularly report to these 24/7 devices outside of office hours and respond at the first possible opportunity.